FAQ

How does Remarkety recommend my marketing activities?

We analyze your store’s data and purchase history to find opportunities, such as inactive customers, or customers who have spent more than a certain amount, etc.


Will Remarkety send messages to my customers automatically?

You have full control over what is sent and when. But once you set the marketing activity, we will do all the work for you and send messages to the right customer at the right time, automatically.


I am not a marketing expert. How can I know how to write a message or when to send it?

With Remarkety you don’t have to be an expert. We recommend the best timing, the best wording, the best templates based on best practices from thousands of online stores just like yours.


How would I get Remarkety’s recommendations?

There are two ways to get the recommendation:

    1. Simply follow Remarkety recommendation on the main dashboard.
    2. Once a week you will receive an email from us with a recommendation that was generated for your store.

What types of emails will you send to my customers?

We analyze your online store’s products, sales, and customers’ purchase history. Based on this analysis we recommend a variety of marketing activities, such as: cart abandonment recovery, wake up call to inactive customers, order follow-up emails, feedback request and more.


Will my customers open these emails?

You bet! Researches shows, and our internal statistics confirms it, that stores that took advantage of automation and personalization improved conversions by up to 50%.


Which eCommerce platforms are supported by Remarkety?

Currently we support the Virtuemart 1.x and Virtuemart 2.x platforms. Magento, Magento Go, Shopify and Presta Shop will be added shortly. If your eCommerce platform is not on this list, check Remarkety.com from time to time to see which platforms are supported. We are constantly adding support for new platforms.


I want to make sure that the emails looks fine before sending them to my customers. What are my options?

Remarkety offers three ways to control your emails:

    1. After setting the email text, click on "Preview" to see how the email will look like with real data from your store.
    2. From the email editing page you can send a test email to a different email address to see how the various email clients will render it.
    3. Start your activity in test mode. All emails will be sent normally, only they will be sent to your email address and not your customers' email address.

How will Remarkety help me comply with regulation?

Remarkety will not allow you to run a marketing activity if the email text does not contain an {unsubscribe} tag. In addition, Remarkety will never send an email to a customer who asked not to receive emails from your store.


How can I be sure that I'm not bugging my customers with too many emails?

Remarkety carefully monitors the amount of emails that your customers receive from you. So if a customer has received an email in the past number of days we will not send another email unless it is extremely “important”.


Ok, how do I get started?

Connecting your online store to Remarkety is extremely easy. In just a few minutes you can begin increasing you sales. Here is how to get started.

TestimonialsSuccess Stories

Ecommerce Remarketing

"Our engagement with our customers greatly improved and has resulted in significant additional revenue for our business."

Mark van den Ing, CEO.
Vechtsportwinkel.com

 
Email Remarketing

"We have seen a decrease in abandoned carts and an increase of $450 a week on average. Sometimes we have great weeks with $1400 in recovering abandoned carts"

Mike Jennings. BestWhip

 
Marketing automation

"Its supremely easy to use, integrates out of the box with multiple e-commerce systems & brings plenty of value to my business. You start seeing results very fast too."

Parth Lawate. Techjoomla

 
Data driven marketing

"We have gained back dormant customers, connected deeply to our existing customers and won new loyal customers through the Remarkety campaigns."

Ludo Timmermans. Janty

 

How to Get Started

Connecting your online store to Remarkety is extremely easy. In just a few minutes you can begin increasing your sales.

Learn More

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