Acquiring new customers is ultimately more costly than retaining existing customers and this is why you need to focus on creating an ultimate customer retention strategy.
Technological advances have led to increased competition online for user’s attention; from competitor websites, to comparison websites and booming social media channels. More and more companies are not only unable to grow existing customer base, but are also fighting to keep the customers they have.
If you are looking into ways to retain your existing customer base, then look no further. Included in today’s post is the Ultimate Customer Retention Strategy for eCommerce.